Shipping policy
All orders are sent out on the same day or the next day. If you place your order on the weekend or a public holiday, then it will be sent out on the next normal working day.
All parcels are sent out by a tracked mail service. Your tracking number will be sent to you within 48 hours of your order being sent out.
Please note: The expected delivery times below are as given to us by the shipping companies. All timings are estimates unless booked as a guaranteed delivery. Parcels can unfortunately be delayed for many reasons, please check your tracking number with the courier and allow 72 hours before contacting us.
US
If you live in the USA (including Hawaii, Alaska, Guam, and Puerto Rico) your order will be sent from one of our depots in the USA.
Orders made before 2pm Eastern Time (EST or EDT depending on time of year) will be despatched the same day. Orders made after 2pm Eastern Time will be despatched the next shipping day.
For mainland USA we have two options:
- Standard Mail expected delivery time: 4 - 10 working days
- Express Mail expected delivery time: 2 - 4 working days
Orders to Hawaii, Alaska and Puerto Rico:
- Expected delivery time: 5 - 10 working days
The rest of the world
Parcels going to Canada and the Rest of the World will be shipped from our depot in the UK by international tracked airmail or DHL Courier.
- Airmail expected delivery time: 5 - 20 working days
- DHL expected delivery time: 2 - 7 working days
Airmail orders made before 2pm UK time (GMT or BST depending on time of year), will be despatched the same day.
Airmail orders made after 2pm UK time will be despatched the next shipping day.
DHL orders made before 12pm UK time (GMT or BST depending on time of year), will be despatched the same day. DHL orders made after 12pm UK time will be despatched the next shipping day.
Shipping times may vary depending on destination and carrier conditions. Customers will receive tracking information once orders are dispatched.
For shipping questions, contact support@himiyer.com.
